We know that mishap can happen anytime. Many of us may be insurance
policyholders, but are often left bewildered when it comes to lodging
or submitting a claim. How do we go about it? What are the criteria or
conditions that insurance policyholders need to abide by? What are the
steps involved when we submit a claim.
As a policyholder and depending on the type of policy that you have,
you will need to know the necessary procedures when you submit a claim.
Different types of insurance have different sets of conditions which require
different procedures. Hence, it is important that all insurance policyholders are aware and knowledgeable on the process of making insurance
What to do when notifying UAL of your claim?
||Check your policy contract to determine if you are covered for the event for which you intend to file a claim.
||Check your premium payment records to ascertain if your policy is in force.
||Get in touch with our Customer Services Executives at our Head Office
or our nearest Branch Offices
for assistance in filing the claim with UAL. Our Office is located
at the following address:
Uni.Asia Life Assurance Berhad,
16, Jalan Tun Tan Siew Sin,
50050 Kuala Lumpur.
P.O. Box 10845,
50726 Kuala Lumpur
TEL: (03) 2687 2020
FAX: (03) 2026 6097
Upon verification of your policy details, we will provide you the necessary claim forms to be completed and any other documentary requirements to enable us to consider the claim
You may download and print out the related Claims eForms here. Kindly fill in the claim forms and submit them together with the documents required (as specified below) to our Head Office or our nearest Branch Offices.
Depending on the type of claim, below are the documents that you should forward us when making a claim: