We know that mishap can happen anytime. Many of us may be insurance policyholders, but are often left bewildered when it comes to lodging or submitting a claim. How do we go about it? What are the criteria or conditions that insurance policyholders need to abide by? What are the steps involved when we submit a claim.

As a policyholder and depending on the type of policy that you have, you will need to know the necessary procedures when you submit a claim. Different types of insurance have different sets of conditions which require different procedures. Hence, it is important that all insurance policyholders are aware and knowledgeable on the process of making insurance claims.

What to do when notifying UAL of your claim?

Uni.Asia Life Assurance Berhad,
Bangunan Uni.Asia,
16, Jalan Tun Tan Siew Sin,
50050 Kuala Lumpur.
P.O. Box 10845,
50726 Kuala Lumpur
TEL: (03) 2687 2020
FAX: (03) 2026 6097
Email: customerservice@uniasialife.com.my

What are the documents that you should forward us when notifying us of your claim?

(Refer to respective claim type)

Upon verification of your policy details, we will provide you the necessary claim forms to be completed and any other documentary requirements to enable us to consider the claim

Procedures to make a claim:

• Accident Indemnity
• Hospital & Surgical Benefit
• Medical Claim
• Total & Permanent Disability
• Critical Illness
• Death Claim
• Accidental Death Claim